Question 1

What consultation formats can I choose from?

Accepted Answer

Latchkite offers two consultation formats: live video and private text.

Question 2

How do I choose a consultant?

Accepted Answer

Browse consultant listings, then open a consultant profile to review the consultant's expertise, profile information, listed availability, and full per-minute customer price before starting a consultation.

Question 3

Can I check availability before I start?

Accepted Answer

Yes. Consultant profiles show listed availability, and consultant search can be filtered by current or future availability. Live access depends on the consultant's listed schedule.

Question 4

Where can I find my consultation history?

Accepted Answer

Signed-in customers can open My consultations to review their private consultation history, including their rooms, call time, and payment status.

Question 5

How is the customer price calculated?

Accepted Answer

The customer price is combined per billed minute: the consultant's profile rate plus Latchkite's $1.50 service fee. Text consultations add a $0.50 text consultation fee per billed minute.

Question 6

How are billed minutes handled?

Accepted Answer

Billed minutes round up. The selected consultation type and full per-minute fee breakdown appear before you pay.

Questions, answered.

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